STORE POLICY
CUSTOMER CARE
At SMC Tactical, we’re committed to providing every customer with clear communication, reliable service, and dependable support before, during, and after every purchase. If you have questions about a product, need help with an order, or require assistance with shipping or warranty details, our customer support team is here to help.
We personally track every order and monitor fulfillment from start to finish to ensure smooth delivery and complete satisfaction. To reach us with any inquiries, you can use the contact form on our website or email us directly through the Contact page. Your experience matters, and we’ll always treat your order with the same attention to detail as if it were our own.
PRIVACY & SAFETY
Your privacy and security are important to us. We collect only the necessary personal information required to process and deliver your order. All payment transactions are securely handled through trusted third-party providers such as PayPal and major credit card processors, ensuring your financial data is protected.
We do not sell, trade, or share your personal information with any third parties beyond what is required to fulfill your order. Any communications related to your purchase, including order confirmation or shipment updates, will be sent via secure, encrypted channels. You can shop with confidence knowing your data is handled responsibly and securely.
WHOLESALE INQUIRIES
S.M.C Tactical welcomes wholesale inquiries from law enforcement agencies, government contractors, security professionals, and vetted retailers. If you're interested in placing a bulk order or setting up a supplier relationship, please reach out to us through our Contact page.
Include as much detail as possible in your message, including your company name, the products you're interested in, and your estimated order volume. Our team will review your request and respond promptly with pricing, availability, and terms of supply.
PAYMENT METHODS
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Credit / Debit Cards
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PAYPAL
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Offline Payments